Department of Information and Service Management

Department of Information and Service Management

The Department of Information and Service Management refers to the creative use of information and digital technology in business and the move from industrial to service dominant forms of production.

The increased use of software and advanced analytics in private and public sectors has created a need for business graduates who can work at the interface of business and technology in various managerial or expert positions.

Two business students, one is holding a laptop, discussing with the Professor after his lecture. Another group of students talk in the background.

Research

The research at the Department of Information and Service Management is broadly divided into three disciplines: information systems science, management science and logistics, with topics such as digital service development, service networks, behavioral decision making, and data science.

The department deals with adoption, use and impacts of ICT on consumers, companies, and society. Logistics focuses on operations and supply chain management. Management science deals with the application of advanced analytical methods in decision making. The department hosts also the Real-time Economy Competence Center.

Information Systems Science

Information Systems Science at Aalto University School of Business has a strong focus on empirical studies and active cooperation with companies. Besides theoretical contributions, ISS studies often emphasize practical relevance.

Close-up of two students making notes on a research article while reading it.

Logistics

Logistics in Aalto University School of Business focuses on operations management and supply chain management including both theoretical and application oriented research.

Aalto University / School of Business / Department of Information and Service Management / Logistics

Management Science

Management Science deals with the application of advanced analytical methods to help make better decisions. The terms operations research and business analytics are sometimes used as synonyms for management science.

Aalto University / School of Business / Department of Information and Service Management / Management Science

Real-Time Economy Competence Center

Real-Time Economy is an environment where all the transactions between business parties are in digital format, increasingly automatically generated, and completed in real-time both from business and IT-processing perspectives.

Aalto University / School of Business / Department of Information and Service Management / Real-Time Economy Competence Center

News

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Professor Riikka Puurunen, Catalysis Research group, Aalto Open Science Award, Honorary mention
Awards and Recognition, Research & Art Published:

Aalto Open Science Award Honorary Mention 2023 – Professor Riikka Puurunen leads by example to foster sustainable open science

We interviewed professor Riikka Puurunen, head of Catalysis research group at the School of Chemical Engineering, who received an honorary mention in the first Aalto Open Science Award.
Ohto Pentikäinen
Cooperation, Studies Published:

Alum Ohto Pentikäinen ‘Anyone can come up with problems, but those who can solve them creatively are hot currency in building better business’

Our alum Ohto Pentikäinen has been entrepreneurial since childhood. From establishing a snack kiosk in middle school to officially founding his first company in high school and juggling multiple projects and businesses alongside studies, Ohto emphasizes that entrepreneurship has primarily been a tool for him to solve problems.
Two of the awardees and their robotic arm all holding colorful mugs. Aalto Open Science Award, Honorary mention.
Awards and Recognition, Research & Art Published:

Aalto Open Science Award Third Place Awardee 2023 – Intelligent Robotics Research Group with the Robotic Manipulation of Deformable Objects project

We interviewed the Intelligent Robotics Research Group with the Robotic Manipulation of Deformable Objects project, 3rd place awardees of the first Aalto Open Science Award.
Five Aalto University students around a table
Research & Art Published:

Read the Qual+ Newsletter

We are excited to welcome you to the second Qual+ Newsletter and continue bringing you new ways of looking at methods within management studies.
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Events

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Finnish Social Science Data Archive: Open archiving of data collected from human subjects
Lectures and seminars, Staff trainings, Support for teams, Training to support research –

Finnish Social Science Data Archive: Open archiving of data collected from human subjects, Apr 16, 2024

Learn about the opening of data from human subjects with Dr. Arja Kuula-Luumi, Chief Specialist from the Finnish Social Science Data Archive.
Kuvaaja: © Mika Huisman/Decopic
Lectures and seminars –

Work now and in the future: Eväitä ajatteluun lecture series

Food for thought lecture series in Finnish offers you researched information and interdisciplinary perspectives, tools for your own thinking and the everyday life of your work.
DMPs: online workshop
Lectures and seminars, Staff trainings, Support for teams, Training to support research –

Data Management Plans: Online workshop for researchers, Apr 17, 2024

Learn about writing a DMP with Information Specialist Lucie Hradecká and Data Agent Enrico Glerean.
On a light blue background a bright orange illustration of a shoe and below the text "Bigger Shoes!"
Lectures and seminars, Networking –

Bigger Shoes — weekly startup events (external link)

Bringing the biggest and boldest entrepreneurs to you, so you can learn from their successes and failures.
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People

Contact information

Visiting Address

Ekonominaukio 1, Espoo

Postal Address

Aalto University School of Business
Department of Information and Service Management
P.O. Box 21210, 00076 Aalto 

Department Administration

Head of the Department: Professor Matti Rossi
Departmental Secretary: Merja Mäkinen

Kauppakorkeakoulu, jonka edustalla istuu neljä opiskelijaa. Kuva: Unto Rautio / Aalto-yliopisto

School of Business

Ekonominaukio 1

Locations

School of Business

We strive for better business and better society. We excel in education and research with a multidisciplinary approach and in collaboration with our partners.

Read more about the School of Business
School of Business students. Photo: Ari Toivonen
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